|
|
Frequently Asked Questions of The
Receptionist Staff
What insurances do you
accept?
Where
are you located?
What do I need to do to obtain a copy of
my medical records?
How far in advance do
you book appointments?
I
don’t have insurance. Can I make a payment plan?
Why am I being
charged for a No Show fee?
Why can’t I be
treated for a problem
when I have my annual exam?
Why do I have to fill out the same forms
every year even if my information hasn’t changed?
Why do I need my insurance card with me if
you already have it on file?
I know that I
am pregnant and will need to
be seen every month. Will I be able to
see a doctor or the same provider at every visit?
Can I still be seen for my annual visit if
I
started my period?
Are you accepting new patients?
What hospital
do you use for deliveries and
surgeries?
I have a question regarding a bill I
received. Who do I need to talk to?
If my daughter is under 18, how can she go
to an appointment without me?
I just found out that I’m pregnant.
When should I schedule my first appointment?
What insurances do you accept?
We accept most
insurances. For a current listing, go
to our Contact
page or call your insurance
company to find out if we
are
listed on your plan.
Where
are you located?
You can go to our Locations page
for directions to both our Woodbridge and Stafford office
locations.
What do I need to
do to obtain a copy of my medical records?
You will need to fill out a Request
for Medical
Records form which can be obtained from our
office or on-line. Once you have provided us with the completed
form, we will provide the records to you within 15 days. Please
note: as stated on the records request form, there may be a
charge for
your medical records.
How far in advance do you
book appointments?
We always have at least
three months’ worth of appointments available for scheduling.
I
don't have insurance. Can I make a payment plan?
If you don’t have insurance
and you need to schedule an appointment for an annual exam or an
elective
procedure (such as a depo-provera injection, a Tubal Ligation, an IUD,
etc.) we
expect payment in full at the time of service.
If you are experiencing a gynecological problem and need to be seen
right away, we will try to work with you in setting up a payment
plan. Typically we will set up payment plans that
need to be paid within 90 days.
Why am I being charged
for a No Show fee?
We make every effort to
accommodate our patient’s scheduling needs.
When someone does not show up for an appointment or call to cancel or
reschedule, we lose the ability to fill that slot with someone else.
Why can't
I be
treated
for a problem when I have my annual exam?
When scheduling your
appointment, we provide you with the time slot that is appropriate for
your
visit. If you are scheduled for an
annual, we will do your annual. If you
have a GYN problem, we will treat the problem and bring you back at a
later
date for your annual. This is due to
two reasons, 1. the time allotted in
our schedule and 2. your insurance company will not pay for both if
performed
at the same time.
Why do I have to
fill out the same forms
every year even if my information hasn’t changed?
It is our office policy
that you provide us with current, up-to-date information so that we are
able to
bill your insurance for you, as well as provide you with your
results.
Our forms not only provide us with your
personal information, but also with permission to release information
to the
person(s) or your choice. Patient
information needs to be verified and updated with a current signature
each year
in order to verify accuracy.
Why do I need my
insurance card with me if
you already have it on file?
We need to verify that we
have the proper insurance information on file for you not only for our
billing
purposes, but also for any labwork you might need.
I know that I am
pregnant and will need to
be seen every month. Will I be able to
see a doctor or the same provider at every visit?
All of our providers are
available for appointments to our obstetrical patients. However,
our midwives are actually the
providers who deliver our patients. Our
physicians provide 24 hour back-up for them. Our physicians will
typically only
deliver a patient who needs a cesarean section, a forceps or vacuum
delivery or
are high risk or delivering twins. We
encourage you to try to see each of the providers at least once during
your
pregnancy so that you’ll be familiar with them when it comes time for
your
delivery. A different midwife is on
call every day – you never know who will actually deliver you.
Can I still be seen
for my annual visit if I
started my period?
Not if your flow is heavy
or steady. If you are just spotting, we
can still see you for your annual. If you need to reschedule, please be
sure to
call the office prior to your appointment.
Are you accepting new
patients?
Yes.
What hospital do
you use for deliveries and
surgeries?
Potomac
Hospital in
Woodbridge, Virginia.
I have a question
regarding a bill I
received. Who do I need to talk to?
You can contact our billing
department located in our Woodbridge office at (703) 680-5327 option 4.
Why do I have to pay to
get a
prescription
refill or for getting a disability form filled out?
Due to the increasing costs
in our office and the decreasing insurance payments, we have been
forced to
make some changes in the way we do things at our office. We will
charge for a prescription refill if
you are calling for another one due to losing the one provided to you,
or if
you forgot it at home and need it for a refill or radiology
service.
Disability forms are filled out for employers
– they are not a routine medical service.
If my daughter is
under 18, how can she go to an appointment without me?
In the state of Virginia,
minors are deemed adults for the purpose of consenting to: treatment of
venereal diseases, infections or contagious diseases which require the
provider
to make a report to the Department of Health or services related to
birth
control, pregnancy or family planning (excluding sterilization).
I just found out that
I'm
pregnant. When should I schedule my first appointment?
Your first appointment
should be scheduled when you are 8-12 weeks pregnant. If you are
experiencing any problems, please call to schedule
an
appointment sooner.
Home
| About
Us | Services
| Our
Staff | Locations
| Survey
| Resources
| Contact
http://adlercenter.com
| admin@adlercenter.com
Woodbridge
703-680-5327
|
Stafford
540-659-0928
|
|
|
|
|