Billing Department
Our
billing department staff is available Monday through Friday from 8:00am
- 5:00pm. To speak with one of our patient account
representatives you may dial (703) 680-5327
and hit option 4 or dial (703) 680-5327 ext. 225 if your last name
starts with
the letters A-I, dial (703) 680-5327 ext. 238 if your last name starts
with the
letters J-R, dial (703) 680-5327 ext. 245
if your last name begins with the letters S-Z.
Our account representatives are
here to assist you with billing questions regarding information
received from our office. If you have a question about a lab
bill, contact the lab that sent you the bill. If you need
information about a hospital bill, you must contact the hospital for
assistance. If you have a specific question about your insurance
company, please contact your insurance company directly.
Listed Below are our Financial Policies:
Insurance: We
file the insurance claim as a courtesy to our patients, but all charges
are
your responsibility from the date of service rendered.
Not every service is a covered benefit
under
all contracts. It is important that you
read and understand YOUR health insurance policy and its
requirements
for coverage including preauthorization of services.
We currently send claims to over 1300
plans
and are not responsible for knowing the requirements of your specific
plan. If you provide outdated or incorrect
insurance information, you will be responsible for any denied claims. Most plans have a timely filing period so it
is important that the information you provide our practice is the most
current
available.
Secondary
Insurances: We
do not file secondary insurances. If you
need a copy of your original claim for your secondary carrier, please
call the
office and one will be mailed to you.
Copays: Per
your insurance
company, your copay must be paid at the time services are rendered. There will be a $10.00 fee if we have to send
you a statement for your copayment.
Deductibles
and Co-insurances: Due
at the time of service. We accept cash,
checks, debit cards, Visa, Mastercard, American Express and Discover. We use Telecheck to verify check information. If a check is returned, you will be charged a
non-sufficient funds fee of $35.00.
Pregnancy
Related Charges: Patient
deductibles, copayments and coinsurance amounts
are due prior to
your delivery. We will provide you with
a letter on or after your first office visit with any amounts due and
verification of your insurance. If your
insurance changes during your pregnancy, you must provide us with the
information so that we may get verification of your new insurance and
any
requirements they have prior to your delivery. For
patients without insurance, a payment plan will be set
up to allow
payment in full prior to the 28th week of pregnancy.
Surgery Related Charges: Non-elective
surgery: You will be responsible for
payment of any
deductibles, copayments, or coinsurance. Elective
Surgery: Must be
paid in full prior to surgical
procedure.
(At
your first appointment visit, you
will receive a
complete copy of our Financial Policies and Procedures.)
